Job Summary of Hospitality Desk Supervisor

As a Hospitality Desk Supervisor in the hospitality industry, Hilton places great importance on its Vision, Mission, and Values. They are now searching for a Hospitality Desk Supervisor who can align with these values and deliver exceptional service.

Responsibilities of Hospitality Desk Supervisor

Ensures the smooth running of front desk activities.
Provides service, advice, and leadership to ensure that a standard level of customer satisfaction is achieved.
Delegates tasks and educates team members on their job. Observes the flow of people in the lobby and makes necessary adjustments to staffing.
Resolves customer complaints.
Supervises, guides, and supports staff members to ensure they meet their job responsibilities.

Sustainability: We prioritize sustainable practices and environmentally friendly solutions, mindful of our impact on the planet:

Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following
key attributes: Quality Productivity Dependability Customer Focus Adaptability Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions.

Benefits of Hospitality Desk Supervisor

Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its Link Removed .
Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.
Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value.

Hospitality Desk Supervisor

Job Type