Why Chuze?

At Chuze Fitness, we’re reinventing the fitness industry with a focus on hospitality, community, and compassion. We prioritize people and foster a vibrant work environment where everyone can be themselves and contribute to our culture of kindness. We’re seeking individuals of all backgrounds who embody kindness, sociability, and strong work ethic.

If you’re ready to dive into the heart of hospitality, we want you on our team! Join us in making a difference!

Job Description

Pay Range: $17.50 - $18.85 / hour

As a valued team member, you’ll be at the forefront of creating unforgettable experiences for our current and future members. Your shift will be a dynamic blend of warm greetings, epic high fives, mastering the art of phone etiquette, guiding new members through sign-ups and tours, and, of course, ensuring our space sparkles with cleanliness.

Responsibilities include but are not limited to the following:

Welcome, greet, and interact with all members, prospective members, and guests
Provide membership information and facilitate tours
Complete daily cleaning tasks and ensure gym presentation is always extraordinarily clean
Membership sign-ups, answering phones, point-of-sale transactions, and addressing member concerns
Assist with billing issues and disputes and escalate to leadership when needed
Regularly review and complete all training materials and updates in the Learning Management System (LMS)
Maintain knowledge and assist members with all amenities, membership offerings, fitness programs, and equipment functions
Make and serve smoothies, if applicable, ensuring they meet customer specifications and maintaining quality standards
Attend and participate in regularly scheduled team meetings

Perks & Benefits

401k
Free CPR, First Aid, and AED Training
Free food handler training and certification (for locations with smoothie bar only)
Free Chuze Fitness Membership
Discounts on retail and smoothie purchases and through vendor partners
Training and growth opportunities
Additional perks and benefits available for full-time employees

Physical requirements

Able to read, write, and speak clearly in English
Touring the gym: walking and climbing stairs
Bending, kneeling, and repetitive arm movement
Standing for long periods
Computer operations
Ability to lift at least 50lbs

Additional Information

Chuze Fitness is an Equal Opportunity Employer. We consider candidates solely based on merit. Background checks are required for some positions.

Experience

Required

CPR, First Aid, AED Training, and Food Handler Certification (if applicable)
Strong attention to detail and multitasking skills
Team-based mindset with the capacity to receive and deliver feedback
Excellent verbal and written communication skills in person and over the phone

Preferred

Bilingual in Spanish
Previous customer service experience
High school graduate or equivalent

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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